Technical communication :

Gerson, Steven M., 1948-

Technical communication : process and product / by Steven J. Gerson, Sharon M. Gerson. - 8th ed. - New Delhi : Pearson Education, 2014 - 700 p. : ill. ; 26 cm.

Sharon Gerson's name appears first in earlier editions.

Includes bibliographical references (p. 579-584) and index.

An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.

9789332518599(pbk)

2012034468


English language--Technical English.
English language--Rhetoric.
Technical writing.

808.06 / GER-T 2014 3972