Crucial confrontations :
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior /
by Kerry Patterson ... [et al.].
- New York : McGraw-Hill, c2005.
- xviii, 284 p. : ill. ; 23 cm.
Includes bibliographical references (p. 271-272) and index.
0071446524 (pbk.)
2005276538
GBA456055 bnb
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
303.6 / PAT-C 2005 6267
Includes bibliographical references (p. 271-272) and index.
0071446524 (pbk.)
2005276538
GBA456055 bnb
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
303.6 / PAT-C 2005 6267