Normal view MARC view ISBD view

Managing business process flows : principles of operations management /

Managing business process flows : principles of operations management / Ravi Anupindi ... [et al.]. - 3rd ed. - U.P : Pearson, c2013. - xviii, 334 p. : ill. ; 26 cm.

Includes index.

About iGrafx process --
Ch. 1. Products, processes, and performances --
Ch. 2. Operations strategy and management --
Ch. 3. Process flow measures --
Ch. 4. Flow-time analysis --
Ch. 5. Flow rate and capacity analysis --
Ch. 6. Inventory analysis --
Ch. 7. Managing flow variability : safety inventory --
Ch. 8. Managing flow variability : safety capacity --
Ch. 9. Managing flow variability : process control and capability --
Ch. 10. Lean operations : process synchronization and improvement --
App. I. MBPF checklist --
App. II. Background material in probability and statistics --
App. III. iGrafx FlowCharter quick reference guide --
App. IV. iGrafx process simulation quick reference guide.

Intended for MBA oriented Operations Management courses.This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization.

ISBN: 9788131791264 (pbk)

LCCN: 2011023366

Subjects--Topical Terms:
Production management.
Process control.

Dewey Class. No.: 658.5 / ANU-M 2013 11494