Customer relationship management : a database approach / by V. Kumar and Werner J. Reinartz
Material type: TextPublication details: New Delhi : Wiley, 2011Description: xxiv, 323 p. : ill. 23 cmSubject(s): Customer relations -- ManagementDDC classification: 658.802Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Books | Namal Library Management | 658.802 KUM-C 2011 10338 (Browse shelf (Opens below)) | Available | 0010338 |
Total holds: 0
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