Business Communication: Concepts, Cases and applications / by Chaturvedi, P. D.; Mukesh Chaturvedi
Material type: TextPublication details: U.P.: Pearson Education 2009Edition: 2nd edDescription: xxii,332 p.: ill.; 27 cmISBN: 9788131718728 (pbk)Subject(s): Business communication | Communication in management | Industrial managementDDC classification: 651.75Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Books | Namal Library Management | 651.75 CHA-B 2011 11714 (Browse shelf (Opens below)) | 1 | Available | 0011714 |
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651.504261 SAL-I 2006 8622 Information processing in the service of mankind and health : | 651.7 KAF-C 1994 182 Communication skills : technical english / | 651.7 KLI-S 2013 3996 Speaking effectively : | 651.75 CHA-B 2011 11714 Business Communication: Concepts, Cases and applications / | 651.75 MCK-B 1982 12413 Business matters : practice materials for business communication in English / | 652.8 SIN-C 1999 10653 The code book : | 652.8 SIN-C 2000 5516 The code book : |
includes contents and index
_contents📝
1. the nature and process of communication;
2. organizational communication.
3. intercultural communication;
4. oral communication;
5. conversation skills;
6. listening;
7. non-verbal communication;
8. written business communication;
9. business letters, memos, and e-mails;
10. report writing;
11. presentation skills;
12. negotiation skills;
13. business etiquette;
14. CVs, personal interview and group discussion;
15. writing a summer project report;
16. written analysis of cases;
The second edition of <i>Business Communication: Concepts, Cases, and Applications</i> builds on the key strengths of the first edition, clear writing style and comprehensive content, by updating the material to reflect the latest research and technological developments in business communication and presenting it in a style that engages the reader.
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