Business solutions on demand : how to transform from a product-led to a service-led company / by Mark Vincent Cerasale; Merlin Stone
Material type: TextPublication details: London : Kogan Page, 2005Description: 304 pages ; 24 cmISBN: 9780749447694 (pbk)Subject(s): Customer relations | Strategic planning | Business planningDDC classification: 658.812
Contents:
business strategy and transformation, transformation in food retailing, the low-cost business model, the solutions business model, transformation in the it industry, industries transforming, business innovation, the business innovator, solution creation and delivery, the customer relationship manager, solution marketing, the industry marketing manager, knowledge management, the knowledge manager, business design, change management
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Books | Namal Library Management | 658.812 CER-B 2006 11750 (Browse shelf (Opens below)) | 1 | Available | 0011750 | ||
Books | Namal Library Management | 658.812 CER-B 2006 11749 (Browse shelf (Opens below)) | 2 | Available | 0011749 |
Total holds: 0
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658.81 JOB-S 2013 11424 Selling and sales management / | 658.81 JOB-S 2013 11425 Selling and sales management / | 658.812 CER-B 2006 11749 Business solutions on demand : how to transform from a product-led to a service-led company / | 658.812 CER-B 2006 11750 Business solutions on demand : how to transform from a product-led to a service-led company / | 658.812 MET-S 2007 11080 Successful service operations management / | 658.812 SIN-M 2011 11404 Managing customer relationship : codes and guidelines / | 658.812 WIL 2006 11699 151 quick ideas to get new customers / |
business strategy and transformation, transformation in food retailing, the low-cost business model, the solutions business model, transformation in the it industry, industries transforming, business innovation, the business innovator, solution creation and delivery, the customer relationship manager, solution marketing, the industry marketing manager, knowledge management, the knowledge manager, business design, change management
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