he art and science of business communication : skills, concepts, cases, and applications by Chaturvedi, P. D; Chaturvedi, Mukesh

By: Chaturvedi, P. DContributor(s): Chaturvedi, MukeshMaterial type: TextTextPublication details: Delhi : Pearson , 2018cEdition: 4th edDescription: xxvi, 431 p. :: ilustr. ; 28 cmISBN: 9789332586703 (pbk)Subject(s): Business communicationDDC classification: 658.45
Contents:
_contents: PART 1:COMMUNICATION SKILLS: 1. profile of an effective communicator; 2. theatre technique for effective communication and personality development; 3. reading skills; 4. speaking skills;' 5. conversation skills; 6. listening skills; 7. non-verbal skills; PART 2: BUSINESS COMMUNICATION; 9. nature and process of communication; 10. organizational communication; 11. cross- cultural communication; 12. business letters, memos, and e-mails; 13. social media; 14. business report; 15. effective presentation; 16. business etiquette; PART 3: structure applications; 17. communication for effective marketing; 18. communication for effective negotiation; 19: communication for conflict management; 20. communication for employment; 21. written analysis of cases; 22. summer project report;
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Books Books Namal Library
Management 		658.45 CHA-T 2018 11790 (Browse shelf (Opens below)) 1 Available 0011790
Books Books Namal Library
Management 		658.45 CHA-T 2018 11791 (Browse shelf (Opens below)) 2 Available 0011791
Total holds: 0

Includes index.

_contents:
PART 1:COMMUNICATION SKILLS:
1. profile of an effective communicator;
2. theatre technique for effective communication and personality development;
3. reading skills;
4. speaking skills;'
5. conversation skills;
6. listening skills;
7. non-verbal skills;
PART 2: BUSINESS COMMUNICATION;
9. nature and process of communication;
10. organizational communication;
11. cross- cultural communication;
12. business letters, memos, and e-mails;
13. social media;
14. business report;
15. effective presentation;
16. business etiquette;
PART 3: structure applications;
17. communication for effective marketing;
18. communication for effective negotiation;
19: communication for conflict management;
20. communication for employment;
21. written analysis of cases;
22. summer project report;



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