Managing business support services : collaborating to compete / consultant editor, Jonathan Reuvid ; Capgemini contributors, Mike Constable, Elias Mazzawi, Sunil Parekh, et al.

By: Reuvid, JonathanContributor(s): Reuvid, JonathanMaterial type: TextTextPublication details: UP : Distributed by Kogan Page, 2005Edition: 3rd edDescription: ix, 265 p. : ill. ; 24 cmISBN: 0749445246 (hbk.)Subject(s): Contracting out | Support services (Management) | Facility managementDDC classification: 658.4058
Contents:
part 1: strategic options. part 2: good practice in outsourcing. part 3: successful outsourcing. contest: -creating a robust contract: -a structure for success: -effective governance: -the human side of outsourcing: -successful transition: part 4: case histories: appendices:
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Books Books Namal Library
Management
658.4058 REU-M 2005 11912 (Browse shelf (Opens below)) 1 Available 0011912
Books Books Namal Library
Management
658.4058 REU-M 2005 11913 (Browse shelf (Opens below)) 2 Available 0011913
Total holds: 0

Previous ed.: 2002.

Published in association with the Institute of Directors and Capgemini.

Includes bibliographical references.

part 1: strategic options.
part 2: good practice in outsourcing.
part 3: successful outsourcing.
contest:
-creating a robust contract:
-a structure for success:
-effective governance:
-the human side of outsourcing:
-successful transition:
part 4: case histories:
appendices:

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