TY - BOOK AU - Friedman,Thomas L. TI - The world is flat: a brief history of the twenty-first century SN - 0374292884 (hbk) U1 - 303.48 22 PY - 2005/// CY - New York PB - Farrar, Straus and Giroux KW - Diffusion of innovations KW - Information society KW - Globalization KW - Economic aspects KW - Social aspects N1 - Includes index; 1; While I was sleeping --; 2; The ten forces that flattened the world --; Flattener #1. 11/9/89 --; Flattener #2. 8/9/95 --; Flattener #3. Work flow software --; Flattener #4. Open-sourcing --; Flattener #5. Outsourcing --; Flattener #6. Offshoring --; Flattener #7. Supply-chaining --; Flattener #8. Insourcing --; Flattener #9. In-forming --; Flattener #10. The steroids --; 3; The triple convergence --; 4; The great sorting out --; 5; America and free trade --; 6; The untouchables --; 7; The quiet crisis --; 8; This is not a test --; 9; The Virgin of Guadalupe --; 10; How companies cope --; 11; The unflat world --; 12; The Dell theory of conflict prevention --; 13; 11/9 versus 9/11 N2 - "The World Is Flat is a timely and essential update on globalization, its successes and discontents, illuminated by one of our most respected journalists."--BOOK JACKET ER -