TY  - BOOK
AU  - Robbins,Stephen P.
AU  - Hunsaker,Phillip L.
TI  - Training in interpersonal skills: tips for managing people at work 
SN  - 9789332549845 (pbk)
AV  - HF5549.12 .R63 2012
U1  - 658.302 22
PY  - 2015///c
CY  - U.P.
PB  - Pearson
KW  - Supervision of employees
KW  - Interpersonal communication
N1  - Includes index; Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures
ER  -