TY - BOOK AU - Rosen,Emanuel TI - The anatomy of buzz: how to create word-of-mouth marketing SN - 9781861976154 (pbk) U1 - 658.8 21 PY - 2000/// CY - New York PB - Doubleday/Currency KW - Word-of-mouth advertising KW - Marketing N1 - "Bound galley, not for sale"--Cover; Acquired as part of the John W. Hartman Center for Sales, Advertising & Marketing History; Includes bibliographical references (p. [283]-290) and index; _contents; PART ONE . HOW BUZZ SPREADS: 1. what is buzz? 2. the invisible networks; 3. why we talk; 4. network hubs; 5. it's a small world. so what? 6. how buzz spreads; 7. contagious product; 8. accelerating natural contagion; 9. working with network hubs; 10. active seeding; 11. the element of good story; 12. viral marketing; 13. does Madison avenue still matter; 14. buzz in distribution channels; 15. putting it together; 16. buzz workshop; glossary; notes; index ER -