TY - BOOK AU - Kan,Stephen H. TI - Metrics and models in software quality engineering SN - 8129701758 (pbk) U1 - 005.10685 PY - 2004///c CY - New Delhi PB - Pearson Education Private Limited KW - Computer software KW - Quality control N1 - Index included; Ch. 1. What Is Software Quality? -- Ch. 2. Software Development Process Models -- Ch. 3. Fundamentals in Measurement Theory -- Ch. 4. Software Quality Metrics -- Ch. 5. Applying the Seven Basic Quality Tools in Software Development -- Ch. 6. Defect Removal Effectiveness -- Ch. 7. The Rayleigh Model -- Ch. 8. Exponential Distribution and Reliability Growth Models -- Ch. 9. Quality Management Models -- Ch. 10. Complexity Metrics and Models -- Ch. 11. Measuring and Analyzing Customer Satisfaction -- Ch. 12. AS/400 Software Quality Management -- Ch. 13. Concluding Remarks ER -