Total quality management
text with cases
TQM
text with cases
Oakland, John S.
creator
text
-uk
London
Butterworth-Heinemann
2003c
3rd ed.
monographic
eng
x, 483 p. : ill. ; 25 cm.
general
John S. Oakland.
Includes bibliographical references (p. [471]-478) and index.
Total quality management
Total quality management
Case studies
Quality control
658.4013 OAK-T 2003 2315
9780750657402 (pbk)
131121
20131130161750.0