TY - BOOK AU - Bonstingl,John Jay TI - Schools of quality: an introduction to total quality management in education SN - 0871202026 (pbk) U1 - 371.2 20 PY - 1992/// CY - Alexandria, VA PB - Association for Supervision and Curriculum Development KW - School management and organization KW - United States KW - Total quality management KW - Education KW - Philosophy N1 - Includes bibliographical references (p. 104-105); How To Use This Book- 1. The Bell Curve Meets Kaizen- 2. Quality Comes (Back) To America- 3. Learning a New Way to Swim- 4. Reconsidering the Better Mousetrap- 5. Getting Started ER -