TY - BOOK AU - Stradtman,Lori Randall TI - Online reputation management for dummies T2 - For dummies SN - 9788126539574 (pbk.) U1 - 659.202854678 23 PY - 2013/// CY - Delhi PB - Wiley India KW - Corporate image KW - Computer network resources KW - Internet marketing KW - Internet in publicity KW - Social networks KW - Online identities N1 - Includes index; Introduction -- Getting started with online reputation management -- Organizing your teams -- Listening is love -- Establishing your reputation -- Responding to crisis: your step-by-step plan -- The part of tens N2 - More important than ever--how to manage your online reputation In today's social world, managing your online reputation is more critical than ever, whether it's your company brand or yourself as a brand, and one thing is certain: everyone needs a plan. This essential book shows you how to set up a system that works every day, helps forward your brand's online goals, and is able to deal with negative chatter. Covering everyday listening and messaging as well as reputation management for special events or crises, this book walks you through step-by-step instructions and tips that will help you ER -