TY  - BOOK
AU  - Gitlow,Howard S.
AU  - Oppenheim,Alan J.
AU  - Oppenheim,Rosa
AU  - 
TI  - Quality management
SN  - 9780070078062 (pbk)
U1  - 658.4013 20
PY  - 2014///c.
CY  - Delhi
PB  - McGraw Hill Education
KW  - Quality assurance
KW  - Quality control
N1  - includes contents and index
ER  -