TY - BOOK AU - AU - Anupindi,Ravi[etal.] TI - Managing business process flows: principles of operations management SN - 9788131791264 (pbk) U1 - 658.5 23 PY - 2013/// CY - U.P PB - Pearson KW - Production management KW - Process control N1 - Includes index; About iGrafx process -- Ch. 1. Products, processes, and performances -- Ch. 2. Operations strategy and management -- Ch. 3. Process flow measures -- Ch. 4. Flow-time analysis -- Ch. 5. Flow rate and capacity analysis -- Ch. 6. Inventory analysis -- Ch. 7. Managing flow variability : safety inventory -- Ch. 8. Managing flow variability : safety capacity -- Ch. 9. Managing flow variability : process control and capability -- Ch. 10. Lean operations : process synchronization and improvement -- App. I. MBPF checklist -- App. II. Background material in probability and statistics -- App. III. iGrafx FlowCharter quick reference guide -- App. IV. iGrafx process simulation quick reference guide N2 - Intended for MBA oriented Operations Management courses.This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization UR - http://www.loc.gov/catdir/toc/fy12pdf01/2011023366.html ER -