TY - BOOK AU - Sengupta,Sailesh AU - Driskill,Linda P. TI - Business & managerial communication SN - 9788120344358 (pbk) U1 - 658.45 20 PY - 2011/// CY - Delhi PB - PHI Learning KW - Business communication KW - Communication in management N1 - Includes bibliographical references and index; -contents: 1.fundamentals and functions of communication; 2. barriers and malfunctions in communication: perception and reality........... 3. building active communication skills; 4. communication requirements and characteristics of managerial communication; 5. speech and speaking ... towards endless perfection; 6. conversational skills: 7. effective business communication: 8. communication in organization; 9. business writing; 10. business correspondence, business meeting and technology.. 11. business letters: 12. business and technical report writing; 13. lateral and soft skills in communications and managing self.... 14: research in business and organizational communication; 15. group communication and group problem solving process; 16. management of information; 17. motivation, morale and communication leadership; 18: conflict and negotiation in organizations; 19. corporate communication ; 20. corporate communication: 21: resume, cover letters and thank you letters; 22. the interview process ER -