TY - BOOK AU - Cusumano,Michael A. AU - Selby,Richard W. TI - Microsoft secrets: how the world's most powerful software company creates technology, shapes markets, and manages people SN - 9781861975324 (pbk) U1 - 338.7 20 PY - 1996/// CY - New York PB - Free Press KW - Microsoft Corporation KW - Computer software industry KW - United States N1 - Includes index; Organizing and managing the company : find "smart" people who know the technology and the business -- Managing creative people and technical skills : organize small teams of overlapping functional specialists -- Competing with products and standards : pioneer and orchestrate evolving mass markets -- Defining products and development processes : focus creativity by evolving features and "fixing" resources -- Developing and shipping products : do everything in parallel with frequent synchronizations -- Building a learning organization : improve through continuous self-critiquing, feedback, and sharing -- Attack the future! ER -