TY - BOOK AU - Holt,Jon TI - A pragmatic Guide to Business Process Modelling SN - 9781906124120 (pbk) U1 - 658.4032 22 PY - 2009/// CY - Swindon, Biggleswade PB - British Computer Society, The, Turpin Distribution Services Limited [Distributor] KW - Organizational behavior KW - Systems engineering KW - Business enterprises KW - Electronic books N1 - Introduction; The magic of processes; Background; Risk; The Process; Process modelling; Standards, processes, procedures and guidelines; Problems with processes; Modelling techniques; The UML; Requirements for process modelling; Requirements for modelling; Requirements for processes; Tailoring processes; The process meta-model; Conclusions; Modelling; Introduction; Modelling; UML modelling; Consistency; Conclusions; The meta-model expanded; The requirements view; The process structure view; The process content view; The process behaviour view; The information view; The stakeholder view; The process instance view; Applying the meta-model; Process mapping; Introduction; A process for process mapping; Tailoring the process mapping process; Conclusions; Case studies; References & bibliography; Glossary; Available for distribution in: UNITED KINGDOM, AUSTRALIA, NEW ZEALAND, USA N2 - Annotation; This expanded second edition shows how effective and accurate modelling can deliver a more complete understanding of a business. By applying the visual modelling techniques described here, it is possible to map an entire business, using the Unified Modelling Language (UML). Jon Holt covers all aspects of the BPM process, including analysis, specification, measurement and documentation. New chapters deal with the presentation of process information, enterprise architecture and business tools UR - https://login.proxy.lib.duke.edu/login?url=https://app.knovel.com/web/toc.v/cid:kpPGBPME02/viewerType:toc/root_slug:pragmatic-guide-business?kpromoter=federation ER -