TY  - BOOK
AU  - Burt, David N
TI  - World class supply management: : The key to supply chain management 
SN  - 9780070499331 (pbk)
U1  - 658.7   
PY  - 2011///
CY  - Tata Mc Graw Hill Education Pvt. Ltd
PB  -  New Delhi
KW  - Management
N1  - contents📜
part 1:
THE FOUNDATION:
chapter 1: world class supply management;
supply chain and management networks;
-the extended enterprise;
-supply management and bottom line;
-supply management and the bottom line;
-supply management and return on investment;
-the four phases of supply management;
chapter 2:purcahsing becomes supply management;
purchasing : a dynamic profession;
five major development;
chapter 3: supply management :an organization spanning activity;
-supply management's role in business;
-supply management's relations with other department;
-supply management in nonmanufacturing organizations;
-supply management in government;
-supply management and the external environment;
chapter 4: supply management: implementer of three of the firm's social responsibility:
-protecting our physical environment;
-values in the workplace;
part 2: enabling concepts;
chapter 5: buyer-supplier relationships;
-a transformation in relationships;
-three types of buyer-supplier relationships;
-the supplies perspective;
-questions to be addressed before proceeding;
-a portfolio approach;
-relationships of the future;
chapter 6: cross-functional teams;
-challenges and problems with the cross-functional teams;
-prerequisites to successful cross-functional teams;
-chapter 7: quality management;
-evaluation of quality management;
-philosophies of the gurus;
-management approaches;
-tools and methodologies;
-quality movement support;
-supply management issues;
chapter 8: total cost of ownership;
-the importance of total cost of ownership in supply management;
-the three components of total cost;
-chapter 9: e-commerce;
-e-commerce and supply management;
-electronic data interchange;
-exchange, hubs, and marketplaces;
-enterprise resources planning system;
-negotiation and bidding;
-information sharing;
-software solutions;
-e-commerce;
part 3: the requirements process;
-chapter 10: new product development;
-over view ;
-the design process;
-engineering change management;
-how to expand supply management's contributions;
-supply management professionals who interface successfully with engineers;
chapter 11: specifications and standardization;
-purpose of specifications;
-categories of specification;
-development of specifications;
-standardization;
-simplifications;
chapter 12: the procurement of equipment;
-the nuances of capital equipment procurement;
-building the foundation;
-identify objectives and estimate cost;
-develop specifications and initiate sourcing, pricing and TCO analysis;
-leased equipment;
-initiate lease or contract;
-chapter 13: purchasing services;
-hidden opportunities;
-the statement of work;
-selecting service contractors;
-pricing service contracts;
contract administration;
-service purchases and the internet;
-construction services;
part 4: strategic sourcing ;
-outsourcing: to make or to buy;
-outsourcing: a growth industry;
-strategic issues;
-horizontal integration;
-practical decisions;
-factors influencing make-or-buy decision;
-the volatile nature of the make-or-buy decision;
-resourcing;
chapter 15: sourcing:
-supply management and strategy;
-the strategic sourcing plan;
-discovering potential suppliers;
-evaluating potential suppliers;
-selecting suppliers;
chapter 16:
-global supply management:
-global management perspective:
-supply channel:
-direct suppliers;
-currency and payment issues;
-countertrade;
-political and economic alliances;
part 5: 
strategic cost management;
chapter 17:
pricing:
-general economic considerations;
-price analysis;
purchasing a price analysis;
-discount;
chapter 18:
-cost analysis;
-cost analysis;
-sources of cost data;
-direct costs;
-learning curves;
-tooling costs;
-indirect costs;
-activity costing;
chapter 19:
-types of compensation;
-introduction to compensation arrangements;
-contract cost risk appraisal;
-specific types of compensation arrangements;
-considerations when selecting contract types;
chapter 20:
objective of negotiation;
-when to negotiate;
-supply management's role in negotiation;
-the negotiation process;
-five powerful preparation activities;
-face to face discussions:
-techniques;
-lawyers;
-the debriefing: an incredible learning opportunity;
PART 6:
relationship and contract management:
-need for better contract management;
-pre-award conference: the stage has been set;
-monitoring and controlling project process;
-motivation;
-assistance;
-value analysis;
-supplier survey;
-collaboration;
chapter 22;
-supplier development;
-strategic importance of supplier development;
-world class supplier development;
-supplier development process;
-supplier development enablers;
-barriers to supplier development;
-chapter 23:
-ethical and professional standards;
-important areas requiring amplification;
-dealing with gray areas;
chapter 24:
legal considerations;
-litigation prevention;
-dispute resolution;

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