Business Communication: Concepts, Cases and applications / by Chaturvedi, P. D.; Mukesh Chaturvedi
Material type: TextPublication details: U.P.: Pearson Education 2009Edition: 2nd edDescription: xxii,332 p.: ill.; 27 cmISBN: 9788131718728 (pbk)Subject(s): Business communication | Communication in management | Industrial managementDDC classification: 651.75Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Books | Namal Library Management | 651.75 CHA-B 2011 11714 (Browse shelf (Opens below)) | 1 | Available | 0011714 |
includes contents and index
_contents📝
1. the nature and process of communication;
2. organizational communication.
3. intercultural communication;
4. oral communication;
5. conversation skills;
6. listening;
7. non-verbal communication;
8. written business communication;
9. business letters, memos, and e-mails;
10. report writing;
11. presentation skills;
12. negotiation skills;
13. business etiquette;
14. CVs, personal interview and group discussion;
15. writing a summer project report;
16. written analysis of cases;
The second edition of <i>Business Communication: Concepts, Cases, and Applications</i> builds on the key strengths of the first edition, clear writing style and comprehensive content, by updating the material to reflect the latest research and technological developments in business communication and presenting it in a style that engages the reader.
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