Business & managerial communication / by Sailesh Sengupta

Includes bibliographical references and index.

-contents:
1.fundamentals and functions of communication;
2. barriers and malfunctions in communication: perception and reality...........
3. building active communication skills;
4. communication requirements and characteristics of managerial communication;
5. speech and speaking ... towards endless perfection;
6. conversational skills:
7. effective business communication:
8. communication in organization;
9. business writing;
10. business correspondence, business meeting and technology..
11. business letters:
12. business and technical report writing;
13. lateral and soft skills in communications and managing self....
14: research in business and organizational communication;
15. group communication and group problem solving process;
16. management of information;
17. motivation, morale and communication leadership;
18: conflict and negotiation in organizations;
19. corporate communication ;
20. corporate communication:
21: resume, cover letters and thank you letters;
22. the interview process;