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Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / by Kerry Patterson ... [et al.].

by Patterson, Kerry, 1946-.

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : McGraw-Hill, c2005Availability: Items available for loan: 1 Call number: 303.6 PAT-C 2005 6267.

Workplace communication / by Leena Mikkola and Maarit Valo

by Mikkola, Leena.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: S.l : Routledge, 2020Availability: Items available for loan: 1 Call number: 658.45 MIK-W 2020 11471.

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