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Managing for quality and performance excellence / by James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 9th Ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Delhi ; Cengage Learning, c2014Availability: Items available for loan: 1 Call number: 658.4013 EVA-M 2014 11403.

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Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr.

by Evans, James R. (James Robert), 1950- | Dean, James W., Jr, 1956-.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Delhi : Cengage ; c2009Availability: Items available for loan: 1 Call number: 658.4013 EVA-T 2009 11079.

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