Intercultural business communication / Lillian H. Chaney, The University of Memphis, Jeanette S. Martin, The University of Mississippi.

By: Chaney, Lillian HContributor(s): Martin, Jeanette SMaterial type: TextTextPublisher: Boston : Pearson, 2014Edition: 6thDescription: xiv, 296 p: illustrations ; 24 cm Media type: Carrier type: ISBN: 9789332536807 (pbk)Subject(s): Business etiquette | Business communication | Intercultural communicationDDC classification: 395.52
Contents:
Foreword -- Preface -- About the authors -- The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel -- Appendix a: glossary -- Appendix b: answers to exercises -- Index.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Books Books Namal Library
Management 		395.52 CHA-I 2014 11900 (Browse shelf (Opens below)) 1 Available 0011900
Books Books Namal Library
Management 		395.52 CHA-I 2014 11901 (Browse shelf (Opens below)) 2 Available 0011901
Total holds: 0

Includes bibliographical references and index.

Foreword -- Preface -- About the authors -- The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel -- Appendix a: glossary -- Appendix b: answers to exercises -- Index.

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