| 000 | 00759cam a22002414a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20131130161750.0 | ||
| 008 | 131121b20031995-uk||||g |||| 001 0 eng d | ||
| 020 | _a9780750657402 (pbk) | ||
| 040 | _cNCL | ||
| 082 | 0 | 0 |
_a658.4013 _bOAK-T 2003 2315 |
| 100 | 1 | _aOakland, John S. | |
| 245 | 1 | 0 |
_aTotal quality management : _btext with cases / _cJohn S. Oakland. |
| 246 |
_aTQM : _btext with cases |
||
| 250 | _a3rd ed. | ||
| 260 |
_aLondon : _bButterworth-Heinemann, _c2003c. |
||
| 300 |
_ax, 483 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. [471]-478) and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 650 | 0 |
_aTotal quality management _vCase studies. |
|
| 650 | 0 | _aQuality control. | |
| 942 |
_2ddc _cBK |
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| 999 |
_c1614 _d1614 |
||