000			01456cam a2200289 a 4500
001			17440174
003			OSt
005			20140227112258.0
008			120823s2014 ii a g b 001 0 eng
010			_a 2012034468
020			_a9789332518599(pbk)
040			_cNCL
082	0	0	_a808.06 _bGER-T 2014 3972
100	1		_aGerson, Steven M., _d1948-
245	1		_aTechnical communication : _bprocess and product / _cby Steven J. Gerson, Sharon M. Gerson.
250			_a8th ed.
260			_aNew Delhi : _bPearson Education, _c2014
300			_a700 p. : _bill. ; _c26 cm.
500			_aSharon Gerson's name appears first in earlier editions.
504			_aIncludes bibliographical references (p. 579-584) and index.
505	0		_aAn introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.
650		0	_aEnglish language _xTechnical English.
650		0	_aEnglish language _xRhetoric.
650		0	_aTechnical writing.
700	1		_aGerson, Sharon J., _d1948-
942			_2ddc _cBK
999			_c3041 _d3041