| 000 | 00729cam a22002414a 4500 | ||
|---|---|---|---|
| 001 | 15871818 | ||
| 003 | OSt | ||
| 005 | 20201110142738.0 | ||
| 008 | 090818s2009 ii a b 001 0 eng | ||
| 020 | _a9780195689082 (pbk) | ||
| 020 | _a0195689089 | ||
| 040 | _cNCL | ||
| 082 | 0 | 0 |
_a658 _222 _bJAU-S 2009 11061 |
| 100 | 1 | _aJauhari, Vinnie. | |
| 245 | 1 | 0 |
_aServices : _bmarketing, operations, and management / _cby Vinnie Jauhari, Kirti Dutta. |
| 260 |
_aNew Delhi ; _aNew York : _bOxford University Press, _c2009c . |
||
| 300 |
_axv, 584 p. : _bill. ; _c24 cm. |
||
| 490 | 0 | _aOxford higher education | |
| 650 | 0 | _aService industries. | |
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aDutta, Kirti. | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c8240 _d8240 |
||