How the way we talk can change the way we work :
Kegan, Robert.
How the way we talk can change the way we work : seven languages for transformation / by Robert Kegan; Lisa Laskow Lahey - 1st ed. - San Francisco : Jossey-Bass, ©2001. - ix, 241 pages : illustrations ; 23 cm.
The internal languages: building the new machine. From the language of complaint to the language of commitment --
From the language of blame to the language of personal responsibility --
From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change --
From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change --
The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard --
From the language of rules and policies to the language of public agreement --
From the language of constructive criticism to the language of deconstructive criticism --
Carrying on the work. Running the internal languages --
Running the social languages --
Epilogue: Toward the transformation highway: transcending the limits of the information age.
Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation.
9780787963781 (pbk)
Change (Psychology)
Adaptation, Psychological.
Changement (Psychologie)
155.25 / KAG-H 2001 8817
How the way we talk can change the way we work : seven languages for transformation / by Robert Kegan; Lisa Laskow Lahey - 1st ed. - San Francisco : Jossey-Bass, ©2001. - ix, 241 pages : illustrations ; 23 cm.
The internal languages: building the new machine. From the language of complaint to the language of commitment --
From the language of blame to the language of personal responsibility --
From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change --
From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change --
The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard --
From the language of rules and policies to the language of public agreement --
From the language of constructive criticism to the language of deconstructive criticism --
Carrying on the work. Running the internal languages --
Running the social languages --
Epilogue: Toward the transformation highway: transcending the limits of the information age.
Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation.
9780787963781 (pbk)
Change (Psychology)
Adaptation, Psychological.
Changement (Psychologie)
155.25 / KAG-H 2001 8817