Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / by Kerry Patterson ... [et al.].
Material type: TextPublication details: New York : McGraw-Hill, c2005Description: xviii, 284 p. : ill. ; 23 cmISBN: 0071446524 (pbk.)Subject(s): Interpersonal confrontation | Interpersonal communication | Interpersonal relations | Communication in management | Communication in organizationsDDC classification: 303.6Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Namal Library Social Sciences(hall 2) | 303.6 PAT-C 2005 6267 (Browse shelf (Opens below)) | Available | 0006267 |
Total holds: 0
Includes bibliographical references (p. 271-272) and index.
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