How some small businesses get their ducks in a row and grow: while others remain undistinguished / by Shil Niyogi.

Includes bibliographical references and index.

Early to work has its perk(s) -- Set job descriptions and employer expectations -- Preach against micromanagement and encourage delegation -- Provide information proactively -- Practice the golden scrub savers -- Avoid becoming the target of pet peeves -- Prevent fires : keep your schedule visible -- Discourage bonding through sports or social networks -- Don't buy expensive gifts-they will really cost you! -- Let what happens at home stay at home -- No bypassing -- Use positive feedback to build a team -- Be assertive in your communication -- Understand that personal favors can hurt you -- Use office resources only for office purposes -- Treat important tasks as projects to manage -- Share knowledge and train coworkers -- If you were in the undistinguished entrepreneur's shoes -- You are what you wear -- Start saying no -- Take criticism constructively -- Learn to deal with possible attention deficit disorder -- Manage the undistinguished entrepreneur's "I want this now" attitude -- Organize the undistinguished entrepreneur's work -- Congratulate the entrepreneur! -- Socialize, but don't be overly sociable -- Control flights of fancy -- Be pragmatic -- Learn from your mistakes -- Admit mistakes and move on -- Provide constructive feedback when you disagree -- Thank your luck but don't rely on it -- Turn the focus on the firm's culture -- Push for ethics in the organization -- Don't partake in politics -- Focus on profitability, not sales -- Instill clarity in the organization's workflows -- Understand long-term goals -- Search out innovations and conduct research -- Improve the way decisions are taken and managed -- Support the hiring of professional senior management -- Mentor your subordinates, particularly the difficult ones -- Apprise the entrepreneur of your career goals without asking for a raise or reward -- Update the firm's practices -- Be an asset, not a liability -- Make yourself indispensable -- Remind the entrepreneur to think twice before purchasing or hiring services -- Keep the entrepreneur's blue-eyed boy on your team -- Bring realism into forecasting -- Help the entrepreneur to connect with the firm's clients -- Consider quitting only as a last resort.