How the way we talk can change the way we work : seven languages for transformation / by Robert Kegan; Lisa Laskow Lahey
Material type: TextPublication details: San Francisco : Jossey-Bass, ©2001Edition: 1st edDescription: ix, 241 pages : illustrations ; 23 cmISBN: 9780787963781 (pbk)Subject(s): Change (Psychology) | Adaptation, Psychological | Changement (Psychologie)DDC classification: 155.25Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Books | Namal Library Philosophy and Psychology(hall 2) | 155.25 KAG-H 2001 8817 (Browse shelf (Opens below)) | Available | 0008817 |
The internal languages: building the new machine. From the language of complaint to the language of commitment --
From the language of blame to the language of personal responsibility --
From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change --
From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change --
The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard --
From the language of rules and policies to the language of public agreement --
From the language of constructive criticism to the language of deconstructive criticism --
Carrying on the work. Running the internal languages --
Running the social languages --
Epilogue: Toward the transformation highway: transcending the limits of the information age.
Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation.
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